Warunki współpracy

Terms and Conditions

1. Booking & Payment
◦ Once we have agreed upon your itinerary, a deposit of 25% of the total quoted price is required in order to confirm your tour.
◦ The balance of the total price must be paid eight (8) weeks prior to the start of the tour.
◦ Bookings made less than eight (8) weeks prior to the start of the tour must be paid in full in order to confirm the tour.
◦ Any payment made by you will constitute your acceptance of this Agreement.
◦ Payment may be made by secure international Electronic Bank Transfer in Pounds Sterling (GBP). Details will be provided at the time of booking.
◦ The payment received by me should be equivalent to the total price of the tour, without any deductions for any bank or transfer charges or fluctuations in the foreign exchange rate at the time of booking.
◦ If I arrange or provide any further services during the course of the tour, as agreed with you in writing and in addition to the agreed itinerary and inclusions, payment must be made at the time of provision of such additional services. Such additional payments may be made either by Electronic Bank Transfer or in cash to your guide. A receipt will be provided for any additional payment made.

2. Changes or Cancellation by you
◦ Once your deposit is paid it is not refundable. It is therefore important that you have your own travel insurance to protect you from losing money in the event that you need to cancel the tour.
◦ Cancellation not less than 6 weeks before the tour is fully refundable, less the deposit and an administration fee (£150)
◦ Cancellation within 6 weeks of the tour is not refundable but it is within our discretion to apply some or all of the monies paid by the customer to a future tour.
◦ I will make every effort to re sell the tour dates. If I am successful then a full refund, less the deposit and administration fee, will be paid.
◦ Note that on some tours my cancellation policy may vary to reflect any non-refundable payments made by me to my suppliers in order to confirm certain items within your agreed tour itinerary. Where this is the case I will notify you in advance that such non-refundable payments are required.
◦ If you wish to make any changes to your tour itinerary after it has been confirmed this may result in a change to the total price, depending on the changes made.
◦ Where there is an increase in the total price within eight (8) weeks of the start of the tour, payment of the additional amount will be due immediately in order to confirm the changes made.
◦ Where there is a reduction in the total price not less than four (6) weeks before the start of the tour, the amount of the reduction will be refunded to you, less an administration fee, and such that the total monies received by me from you is no less than the initial 25% non-refundable deposit paid.
◦ Where there is a reduction in the total price within four (6) weeks before the start of the tour, such an amount is not refundable, but it is within my discretion to apply this amount to a future tour or additional service to you.

3. Changes or Cancellation by me
◦ In the unlikely event that I have to cancel a trip due to unforeseen circumstances, please be assured that I will give as much notice as possible. All monies paid, including your deposit, will be refunded in full if I cannot agree to reschedule the tour.
◦ It is unlikely I will have to make any changes to your tour and any changes are usually very minor.
◦ If a major change becomes necessary, I will inform you as soon as reasonably possible if there is time before your tour begins. When a major change or cancellation occurs you will have the choice of either accepting the change of arrangements, purchasing another tour from me or cancelling your tour. I will refund all payments made directly to me in respect of the cost of the tour. I will not refund any personal expenses you may have incurred as a result of your booking such as flight payments, travel insurance, equipment purchases, visas, vaccinations etc.
◦ Where a major change or cancellation arises from circumstances amounting to force majeure, I will endeavour to refund all sums as yet unpaid by me to our suppliers, however it is your responsibility to claim the remainder of any irrecoverable payments and charges from your travel insurers.